Saturday, 30 June 2012

APOORVE- INNOVATION FOR CONTINUOUS REINVENTION & STAYING RELEVANT



The world is changing at the speed of thoughts. Businesses’ today face the stiff challenge of keeping up with the speed and continuously reinvent themselves to compete in the fierce global market. The market is fast changing and the consumers have more options than ever before. So, how does a company cope up with all the pressure of competition and staying relevant in a fast changing world? The most successful companies are those that are prepared to handle the changing landscape by staying ahead of the competition. They constantly change as per the demands of the market, while there are others who are left behind in this race. Polaroid is a great example of a company that revolutionized instant photography, however, it failed to capture market share in digital photography. The retail powerhouses like Kmart, Sears and Montgomery Ward could not keep pace with the rapidly changing needs.

However, the most successful companies constantly reinvent themselves like Wal-Mart, which ventured into low priced markets that the others could not exploit and also by using technology to outsmart its competitors. It is paramount that the companies stay relevant and look at every possible opportunity to reinvent as per the changing requirements of the market.

Innovation is a process that constantly refuels an organisation. The differentiating factor between the companies that survive and those that do not is often the ability to adapt. Companies that do not innovate, they stagnate. Here is a look at the attributes of the most successful companies to reinvent themselves and staying relevant in the changing times.
  1. Staying Customer Centric:
    It is imperative for businesses to stay in touch with their customers and needs. Understanding the changing needs of the customer is a sure fire way for innovation.
  2. Breeding Innovation:
    Most companies around the world that are innovative conduct a series of experiments to help create new products and services or improve upon existing ones.
  3. Creating value through novel ideas:
    An idea that is translated into the product or service for the consumer is innovation. Successful companies create an environment where people are encouraged to come up with new ideas that improve the existing processes and solutions.
  4. Keeping an eye on the competition and the market:
    To constantly improve one must be aware of the market dynamics and the evolving needs. Market feedback is a great way to track and gauge the progress.  
  5. New products and innovations help the company to stay relevant:
    Some companies like Apple follow a top-down approach in building their products and services. When Apple ventured into the cell phone market, it did not look at Nokia, RIMM and others. It followed its philosophy of ‘Think Different’ and created an iPhone that revolutionised the cell phone industry.
  6. Understanding and addressing the needs of the customers better than the competition:
    The companies that take care of the clients take the business. The idea is to address the problems that the customer faces and come up with the best possible solutions for them.
  7. Encourage people to try, even though they may fail:
    Great companies like Apple, Google, etc encourage their employees to experiment, without worrying about failures. The emphasis is on trying things and not necessarily on results.     
  8. Collaborations and build on ideas:
    When people collaborate and intermingle they tend to come up with great solutions. Everyone is not an expert in everything, the idea is to make people learn from each other and build a synergy.
  9. Attract, develop and work with the best people:
    The best companies hire the smartest workers, train them and create an information pool to build the best products and services. The most passionate people end up creating the most innovative products.
  10. Execution is the key:The key to innovation lies in its execution. Ultimately, the ideas that bring value are those that get executed.  Below is an example of how the key metrics can
    be identified for strategic execution and implementing innovation in an organisation. 

Metric

Strategy for execution

Environment
Open and free environment
Encourage experimentation
Collaborations and synergy between teams
Facilitate learning and growth
Bring value to the customer and services.
Launch new idea campaigns.
Market
Understand the needs of the customers and market
Identify the market segmentation and where you fit
Develop a communication channel with your customers
Analyse the market trends and supply/demand gap

Products/Services
Distinguish yourself from the competition
Add value to your products by addressing the needs of the customer
Understanding what customer needs rather than what he says and delivering it
A roadmap for R/D and evolution as per the dynamics of the changing needs.
Resources
Align resources for achieving the objectives and delivering the quality products/services
Knowledge sharing and continuous learning atmosphere to give them best chances of making
great contributions & deliver the best products/services
Create an agile methodology where people, processes and systems are streamlined as per
the business demands.
Plan to implement and incorporate new ideas into products and services.
Leveraging technology
Simplify and organise
Standard reporting and relevant data to make better decisions
Improving the efficiency of execution by workflow enabling process integration
Streamlined data, policies and processes for faster turnarounds
Ratio of ideas that are Ideas submitted to Ideas implemented.
Feedback
Interact and get the feedback from the customers.
Innovation makes things easy and simple for the customers.
A great product/service is developed when the customer requirements are met.
Timelines
Create a deliverable planning schedule and define the key milestones for execution.


For more details please contact apoorvedubey@gmail.com

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